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Registering for eBanking
(Personal Account)
PLEASE READ ENTIRE AGREEMENT
AND CLICK ON ENROLLMENT FORM BELOW
To register for eBanking you need
to read our Personal Account eBanking Agreement (below), complete
our Enrollment Form, print it, sign it and return it to the bank
either in person, by mail or fax. We will verify the information
on the form and send you a temporary password by regular mail.
To apply, please read the following agreement and then use one
of the links at the bottom to access our enrollment form.
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Steuben Trust Company
PERSONAL ACCOUNT
eBANKING AGREEMENT
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Agreement - This Agreement, which includes
the eBanking Enrollment Form, is a contract which establishes
the rules which cover your electronic access to your accounts
at Steuben Trust Company ("BANK") through our eBanking System
("SYSTEM"). By using the SYSTEM, you accept all the terms and
conditions of this Agreement. Please read it carefully. We suggest
you print a copy for your reference. This Agreement is also subject
to applicable federal laws and the laws of the State of New York
(except to the extent this Agreement can and does vary such rules
or laws). If any provision of this Agreement is found to be unenforceable
according to its terms, all remaining provisions will continue
in full force and effect. The headings in this Agreement are for
convenience or reference only and will not govern the interpretation
of the provisions. Any waiver (express or implied) by either party
of any default or breach of this Agreement must be in writing
and shall not constitute a waiver of any other or subsequent default
or breach. You may not assign this Agreement. This Agreement is
binding upon your heirs and Steuben Trust Company's successors
and assigns. Certain obligations of the parties pursuant to this
Agreement that by their nature would continue beyond the termination,
cancellation or expiration of this Agreement shall survive termination,
cancellation or expiration of this Agreement. This Agreement,
together with the Enrollment Form, constitutes the entire agreement
between you and Steuben Trust Company with respect to the subject
matter hereof and there are no understandings or agreements relative
hereto which are not fully expressed herein. The terms and conditions
of this agreement are in addition to those that apply to any accounts
you may have with us, any loan or credit agreements with us, or
any other services you obtain from us, including but not limited
to signature cards, account and deposit agreements and disclosures,
fee schedules, and any other agreements with Steuben Trust Company.
The terms of these other agreements continue to apply notwithstanding
anything to the contrary in this Agreement.
Joint Accounts - The provisions of this
agreement also apply if any of your accounts with us is a joint
account. As a holder of a joint account, you are jointly and severally
liable under this agreement. Each of you acting alone, under assigned
login ID and password may perform transactions, pay bills, obtain
information, stop or change payments or transfers, terminate this
Agreement or otherwise transact business, take actions or perform
under this Agreement. We are not required to obtain the consent
of or notify the other one of you about the actions of the other.
However, each of you will only be permitted to access accounts
for which you are an owner or authorized user. Each of you individually
releases us from liability and agrees not to make a claim or bring
any action against us for honoring or allowing any actions or
transactions where the person performing the action or transaction
is one of you or is otherwise authorized to use your SYSTEM Services.
Each of you agrees to indemnify us and hold us harmless from any
and all liability (including, but not limited to, reasonable attorney's
fees) arising from any such claims or actions.
Definitions - As used in this Agreement,
the words "we", "our", "us", and "BANK", mean Steuben Trust Company,
its successors, or assigns. "You" and "your" refer to the accountholder
authorized by Steuben Trust Company to use the SYSTEM under this
Agreement and anyone else authorized by that accountholder to
exercise control over the accountholder's funds through the SYSTEM.
"Account" or "accounts" means your accounts at the BANK. "Electronic
funds transfers" may include, but is not limited to ATM withdrawals,
preauthorized transactions, point of sale transactions, and transfers
to and from your BANK accounts using the SYSTEM including bill
payments. "SYSTEM Services" means the services provided pursuant
to this Agreement, including the Bill Payment Service. "Business
days" means Monday through Friday. BANK holidays are not included.
Access - To use the SYSTEM, you must have
at least one account at Steuben Trust Company, access to Internet
service, and an e-mail address. Once we have received your signed
Enrollment Form, and verified your account information, we will
send you, by mail, confirmation of our acceptance of your enrollment,
along with your assigned temporary password. The SYSTEM can be
used to access only Steuben Trust Company accounts which you are
authorized to access. Any account that requires two or more signatures
will not be authorized for SYSTEM use. We undertake no obligation
to monitor transactions through the SYSTEM to determine that they
are made on behalf of the accountholder. You agree that all information
sent by you using e-mail or postal mail will be maintained by
Steuben Trust Company as part of our records and documentation
of your accounts. If you do not have a checking account at Steuben
Trust Company, we generally open accounts only for those who reside
within our defined market area. If you have an existing relationship
with Steuben Trust Company or have had an account with us in the
past, we may be able to accommodate you. If you desire to open
an account with us, but live outside our market area, please contact
Customer Service at (607) 324-5010 or (800) 588-5010 to discuss
your possibilities.
SYSTEM Services - You can use the SYSTEM
to check the balance of your Steuben Trust Company accounts, review
account statements, view account histories, transfer funds between
your Steuben Trust Company accounts, order checks, make stop payment
requests, change your address, and if you have requested the Bill
Payment Service on your Enrollment Form, pay bills from your Steuben
Trust Company accounts in the amounts and on the dates you request,
order savings bonds, and other electronic banking services presently
or prospectively offered by Steuben Trust Company. The "current"
balance and activity information are as of our cutoff time for
the previous business day. The "available" balance is calculated
using the current balance plus or minus the following:
- Holds on the account are subtracted from the
current balance. These holds can be due to court ordered restraints
or IRS tax levies.
- If a deposit was made to the account that contained
checks drawn on a bank other than Steuben Trust Company, it
could contain float. This amount is subtracted from the current
balance. Please refer to our Funds Availability Policy for Checking
Accounts located in our Account Disclosure brochure for a more
detailed description.
- Any outstanding check card authorizations due
to purchases made using a VISA Check Card are subtracted from
the current balance. These authorizations have not yet posted
to the checking account. They are non-pinned transactions. A
signature was required and no PIN number was entered to complete
the transaction.
- Any Preauthorized credit or debits are added
or subtracted from the current balance. Please refer to our
Electronic Funds Transfer Agreement located in our Account Disclosure
brochure for a more detailed description of these types of transactions.
- Any ATM withdrawals or deposits made that are
pending (memo) transactions that have not yet been officially
posted to your account, are subtracted or added to the current
balance.
- If applicable, any overdraft transfer protection
is added to the current balance (e.g., credit line account).
Account activity information reflects today's
on-line pending (memo) transactions that have not yet been
officially posted to your account. Additional services and
enhancements to existing services may be added from time to
time by Steuben Trust Company without notice.
Hours of Access - You can use the SYSTEM
seven days a week, twenty-four hours a day, although some or all
of the SYSTEM services may not be available occasionally due to
scheduled or emergency system maintenance. We agree to post, if
practical, notice of any extended periods of non-availability
on the SYSTEM website.
Your Login ID and Password - For security
purposes, you are required to change your password upon your initial
login to the SYSTEM. You determine what password you will use.
Your password is not communicated to us except in encrypted form.
Once you have changed your password we will not be able to tell
you what it is. We can however reset it for you. You agree that
we are authorized to act on instructions received under your password.
You accept responsibility for the confidentiality and security
of your password and agree to change your password regularly.
Upon three unsuccessful attempts to use your password, your access
to the SYSTEM will be revoked. To re-establish your authorization
to use the SYSTEM, you must contact us to have your password reset
or to obtain a new temporary password. We recommend that you create
a password that utilizes both upper and lower case alpha and numeric
characters. It must be 8 characters in length for purposes of
security. Your password should not be associated with any commonly
known personal identification , such as social security numbers,
address, date of birth, names of children, and should be memorized
rather than written down. We also require the login ID
to be a minimum 8 characters in length with a maximum of 10 characters.
Security - You understand the importance
of your role in preventing misuse of your accounts through the
SYSTEM and you agree to promptly examine your paper statement
for each of your BANK accounts as soon as you receive it. You
agree to protect the confidentiality of your account and account
number, and your personal identification information, such as
your driver's license number and social security number. You understand
that personal identification information by itself, or together
with information related to your account, may allow unauthorized
access to your account. Your password and login ID are intended
to provide security against unauthorized entry and access to your
accounts. Data transferred via the SYSTEM is encrypted in an effort
to provide transmission security and the SYSTEM utilizes identification
technology to verify that the sender and receiver of the SYSTEM
transmissions can be appropriately identified by each other. Notwithstanding
our efforts to insure that the SYSTEM is secure, you acknowledge
that the Internet is inherently insecure and that all data transfer,
including electronic mail, occur openly on the Internet and potentially
can be monitored and read by others. We cannot and do not warrant
that all data transfers utilizing the Steuben Trust Company's
SYSTEM, or e-mail transmitted to and from us, will not be monitored
or read by others. You agree not to disclose your login ID or
password to anyone, including but not limited to, joint account
holders, account or information aggregators, or screen scraping
services. Information aggregators, or "screen scrapers" as they
are more commonly known, access online banking sites and collect
account-related data, compile it, and then repost it on customized
Web pages to give users a consolidated picture of their financial
situation. If you choose to utilize the services provided by information
aggregators, please contact us for further information. We will
issue a separate Login ID and password for use by the aggregator
site. We reserve the right to discontinue access by aggregators
at any time in the future at our discretion. The protection of
customer information and your accounts is of the highest importance
to Steuben Trust Company and cannot be compromised.
As part of Steuben Trust Company's security procedures,
completely exit the SYSTEM before leaving your computer. Failing
to do so could allow someone else to generate fraudulent activity
on your accounts. If any negligent handling of login IDs, Passwords,
or failure to exit the SYSTEM occurs, Steuben Trust Company will
not be liable.
Fees and Charges - You agree to pay any
additional reasonable charges for services you request which are
not covered by this Agreement. You understand that the charges
incurred for your use of this system are in addition to all other
regular account charges that you may incur. You are also responsible
for any telephone, cable, satellite and Internet service fees
you incur in connection with your use of the SYSTEM.
Posting of Transfers - Transfers initiated
through the SYSTEM before 5:00 p.m. Eastern Time on a business
day are posted to your account the same day. Transfers completed
after 5:00 p.m. Eastern Time on a business day, or on Saturday,
Sunday or banking holiday, will be posted on the next business
day. Accordingly, you understand and acknowledge that the View
Postings screens in both the Transfer and Bill Payer menu options
of SYSTEM will not reflect transfers made by multiple users from
the same account if different login IDs are used. You agree to
communicate with any other persons with authorized access to your
accounts concerning any transfers or bill payments from your accounts
in order to avoid overdrafts. If a future dated transfer or bill
payment is scheduled on a non-business day, the transfer or bill
payment will occur on the next business day.
Overdrafts (Order of Payments, Transfers, and
other Withdrawals) - If your account has insufficient funds
to perform all transactions you have requested for a given business
day, then:
- Transactions involving currency disbursements,
like ATM withdrawals, and cash withdrawals will have priority;
- Electronic Fund Transfers initiated through
the SYSTEM which would result in an overdraft of your account
may, at our discretion, be canceled;
- In the event the electronic fund transfers
initiated through the SYSTEM which would result in an overdraft
of your account are not canceled, overdraft charges may be assessed
pursuant to the terms of the deposit agreement for that account.
Limits on Amounts and Frequency of the SYSTEM
Transactions - The number of transfers from Steuben Trust
Company accounts and the amounts which may be transferred are
limited pursuant to the terms of the applicable Deposit Account
Agreement and disclosure for those accounts. If a hold has been
placed on deposits made to an account from which you wish to transfer
funds, you cannot transfer the portion of the funds held until
the hold expires. We reserve the right to limit the frequency
and dollar amount of transfers for security reasons.
SYSTEM Bill Payment Service - You must
designate the account from which the payments are to be made;
the complete name of the payee, the account number, and the payee's
remittance address, all exactly as shown on the billing statement
or invoice; the amount of the payment; and the date you want the
payment to be debited from your account. If the date you want
the payment to be debited from your account is not a business
day, your account will be debited the next business day. By using
the SYSTEM Bill Payment Service option, you agree that, based
upon instructions received under your password, we can charge
your designated account by electronic transfer, "no signature
required draft", or by debiting and remitting funds on your behalf.
We reserve the right to refuse to pay any payee designated by
you. If we do so, we will notify you promptly. Steuben Trust Company
reserves the right to terminate or deny Bill Payment Service.
You agree that payments processed through an automated clearing
house will be subject to the rules of the Electronic Payments
Network (EPN), the National Automated Clearing House Association
(NACHA), and the sanctions laws administered by OFAC, Office of
Foreign Assets Control. Using the SYSTEM Bill Payment Service,
you agree that only payments with United States addresses will
be made. No payments will be made to the IRS or court ordered
payments. We reserve the right to deny any payment to certain
payees.
Scheduling SYSTEM Payments - If the payee
is to be paid by paper check (as indicated on the Bill Payer List),
you understand and agree that paper checks are mailed to the payee
and the payee may not receive the payment until 5 to 8 business
days after the date the payment is debited from your account.
If the payee is to be paid electronically (as indicated on the
Bill Payer list), you understand and agree that the payee may
not receive the payment until 72 hours after the date the payment
is debited from your account. You understand and agree that we
are not responsible for the timely delivery of mail or the improper
transmission or handling of payments by a third party such as
the failure of the bill payment payee to properly post a payment
to your account. Please Note: ANY PAYMENT MADE THROUGH THE BILL
PAYMENT SERVICE REQUIRES SUFFICIENT TIME FOR YOUR PAYEE TO CREDIT
YOUR ACCOUNT PROPERLY. TO AVOID FINANCE CHARGES OR OTHER CHARGES
IMPOSED BY THE PAYEE YOU MUST AUTHORIZE AND SCHEDULE A PAYMENT
ON A DATE WHICH IS SUFFICIENTLY IN ADVANCE OF THE DUE DATE OF
YOUR PAYMENT. STEUBEN TRUST COMPANY SHALL NOT BE RESPONSIBLE FOR
ANY CHARGES IMPOSED OR OTHER ACTION TAKEN BY A PAYEE RESULTING
FROM A LATE PAYMENT, INCLUDING BUT NOT LIMITED TO, FINANCE CHARGES
AND LATE FEES.
If the payee is to be paid by paper check, you
understand that these checks are not negotiable after 90 days.
If the paper check payments are not cashed by the payee within
the first 90 days, the funds will be returned to Steuben Trust
Company by our third party processor. Upon receipt of these funds,
Bank will notify you and recredit your account that the bill payment
was made from. Bank has no liability to you, the payee or any
other party for refusing payment on a check which is outstanding
after 90 days.
At present, some payees require a portion of the
bill to be returned with your payment. This is usually in the
form of a payment stub. Because the SYSTEM Bill Payment Service
is automated, this stub will not be sent to your payee with the
payment. Payments received by the payees without these stubs are
sometimes processed at a different location and can also take
longer to post the payment to your account. Federal regulations
may limit certain payees (i.e. credit card issuers), to a period
of up to 5 days. We recommend that you contact all payees to verify
the address and verify the amount of time for proper crediting
of your accounts with payees to allow sufficient time for scheduling
of your payments.
How to Cancel a Bill Payment - To cancel
a bill payment that you have scheduled through the SYSTEM, you
must cancel the payment online via the SYSTEM (by following the
onscreen instructions) before 4:00 p.m. Eastern Time on or before
the date the payment is scheduled to be debited from your account.
If for any reason you are not able to access SYSTEM, you may contact
us at (607) 324-9677 or (888) 324-2626 or write to Steuben Trust
Company, Electronic Banking Department, One Steuben Square, Hornell
NY 14843-1699.
Stop-Payment Requests - Stopping the payment
of a check is different from the cancellation of a bill payment.
Once the bill payment has been debited from your account, you
CANNOT cancel or stop a bill payment which has been paid electronically.
You may be able to stop a SYSTEM bill payment paid by paper draft
by contacting us by telephone before the paper draft has cleared.
(You will have to contact us by telephone to determine if the
paper draft has cleared.) If the paper draft has not cleared,
we will immediately process your stop-payment request. We will
notify you immediately if the paper draft has already cleared.
To be effective, this type of stop-payment request must precisely
identify the name of the payee, the payee-assigned account number,
the amount and scheduled date of the payment, and the ID number
from the Bill Payment View Posting Screen.
You may initiate stop-payment requests online
via the SYSTEM only for paper checks you have written, (non-electronically),
on your Steuben Trust Company accounts (not SYSTEM bill payer
paper drafts). We will accept from you a stop payment order on
an Item provided that we have a reasonable opportunity to act
on such a stop payment order. Steuben Trust Company will not be
able to stop payment on an Item unless you specify the account
number, the exact amount, the Item number, the payee and its date.
A stop payment order will not be effective on a postdated Item
or an Item previously certified, issued or paid by Steuben Trust
Company. Where permitted by law, Steuben Trust Company may stop
a certified Item or Bank official check, at its discretion, if
the certified Item or Bank official check has been lost, stolen
or destroyed and upon your providing an affidavit of fact and
a surety bond, or other form of security acceptable to Steuben
Trust Company. A stop payment order made through the SYSTEM expires
after fourteen (14) days unless confirmed in writing. A written
stop payment order is effective for six months.
Disclosure of Account Information and Transfers
- Steuben Trust Company recognizes and respects the expectations
of our customers to maintain your personal and financial information
in a private and confidential manner. Each employee has a continuing
obligation to protect privacy of Bank information concerning customer
accounts, and transactions, including personal information. In
the normal course of business, our BANK must collect, retain,
and use confidential information concerning you and your accounts.
Information is used only as necessary and allowed by law in order
to conduct the business of the Bank. Based on this information,
Steuben Trust Company may occasionally choose to inform you of
additional services that may be of interest to you.
The Bank has established procedures to ensure
that the financial and personal information provided to us is
accurate, current and complete. When you notify us of errors or
changes in information, we will promptly correct or update the
appropriate records. For your protection, as well as the safety
of your confidential information, we may ask for additional personal
information to assure proper identification, or we may require
that the request be presented in writing.
Information concerning customer Bank accounts
and other transactions is private. Generally, Steuben Trust Company
does not disclose any non-public personal information about customers
or former customers to anyone except as permitted by law. The
only exceptions to this policy are as follows: 1. Information
needed to help complete a transaction you initiate; 2. You request
that we share information; 3. We are required to disclose by law
(i.e., subpoena, judicial process, etc.), providing the request
is presented in writing; 4. Information needed for an affiliated
processing, credit reporting agency, or banking regulators; or
5. To protect against potential fraud or unauthorized transactions.
Steuben Trust Company does not sell its customer list nor does
it make this information available for any reason. You agree and
hereby authorize all of these transfers of information.
Periodic Statements - You will not receive
a separate SYSTEM statement. Transfers to and from your accounts
using the SYSTEM will appear on the respective periodic paper
statements for your Steuben Trust Company accounts.
Change in Terms - We may change any term
of this Agreement at any time. We may do so by notifying you,
by mail or delivery of a written notice of such amendments or
changes. If the change would result in increased fees for any
SYSTEM service, increased liability for you, fewer types of available
electronic funds transfer, or stricter limitations on the frequency
or dollar amounts of transfers, we agree to give you notice at
least 30 days before the effective date of any such change, unless
an immediate change is necessary to maintain the security of an
account or our electronic funds transfer system. If advance notice
of the change is not required, and disclosure does not jeopardize
the security of the account or our electronic fund transfer system,
we will notify you of the change in terms within 30 days after
the change becomes effective. Your continued use of any or all
of the subject SYSTEM Services indicates your acceptance of the
change in terms. We reserve the right to waive, reduce or reverse
charges or fees in individual situations. You acknowledge and
agree that changes to fees applicable to specific accounts are
governed by the applicable Deposit Account Agreement and Disclosures.
In Case of Errors or Questions about Your Electronic
Transfer, including Bill Payments - Contact us at (607) 324-9677
or (888) 324-2626 or write to:
Steuben Trust Company
Electronic Banking Department
One Steuben Square
Hornell NY 14843-1699
Please notify us as soon as you can if you think
your statement is wrong, or if you need more information about
a transfer on the statement. We must hear from you no later than
60 days after we sent the FIRST statement on which the problem
or error appeared. When you contact us:
- Tell us your name and account number.
- Describe the error or the transfer you are
unsure about, and explain clearly why you believe there is an
error, or why you need more information.
- Tell us the dollar amount of the suspected
error.
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If the suspected error relates
to a bill payment made via the SYSTEM Bill Payment Service,
tell us the account number used to pay the bill, payee name,
the date the payment was sent, payment amount, ID number,
and the payee account number for the payment in question.
(This information appears on the Bill Payment View Posting
Screen.)
If you tell us orally, we may require that you
send us your complaint or question in writing within ten (10)
business days. We will tell you the results of our investigation
within ten (10) business days after we hear from you and will
correct any error promptly. If we need more time, however, we
may take up to 45 days to investigate your complaint or question.
If we decide to do this, we will recredit your account within
ten (10) business days for the amount you think is in error,
so that you will have the use of the money during the time it
takes to complete our investigation. If we ask you to put your
complaint or questions in writing and DO NOT receive it within
ten (10) business days, we may not recredit your account. If
we decide there was no error, we will send you a written explanation
within three (3) business days after we complete our investigation.
You may ask for copies of the documents that we used in our
investigation. If we have recredited your account and have determined
that there was no error, we may take back the amount of the
credit. Any error or question related to the SYSTEM shall be
governed by Federal and New York State laws and regulations,
Federal Reserve Bank rules and Operating Circulars, clearing
house rules, both local and national, and general bank policies
applicable to your accounts and the type of services provided
by Steuben Trust Company.
Our Liability for Failure to Make a Transfer
- If we do not complete a transfer to or from your account,
including a bill payment, on time or in the correct amount,
according to our agreement with you when you have properly instructed
us to do so, we will be liable to you for your losses or damages
caused as a result. However, there are some exceptions. We will
NOT be liable, for instance:
- If, through no fault of ours, you do not have
enough available money in your account to make a transfer.
- If a legal order directs us to prohibit withdrawals
from the account.
- If your account is closed, or if it has been
frozen.
- If the transfer would cause your balance to
go over the credit limit of an established line of credit or
the credit limit for any credit arrangement set up to cover
overdrafts.
- If you, or anyone authorized by you, commits
any fraud or violates any law or regulation.
- If any electronic terminal, telecommunication
device, or any part of the SYSTEM electronic fund transfer system
is not working properly and you knew about the problem when
you started the transfer.
- If you have not provided us with complete and
correct payment information for the Bill Payment Service, including,
without limitation, the name, address, your payee-assigned account
number, payment date, and payment amount for the payee on a
bill payment.
- If you have not properly followed the on-screen
instructions for using the SYSTEM.
- If circumstances beyond our control (such as
fire, flood, interruption in telephone service or other communication
lines failure) prevent the transfer, despite reasonable precautions
that we have taken.
- If you pay a bill too late to arrive at the
Payee's place of business on a timely basis.
- The payee delayed or did not process the posting
of the payment.
The above list of examples are only to illustrate
circumstances which Steuben Trust Company would not be liable
for failing to make the payment or transfer. This is not intended
to be a complete list of all possible circumstances that Steuben
Trust Company would not be liable for.
Your Liability for Unauthorized Transfers (including
Bill Payment Service Transfers) - CONTACT US AT ONCE
if you believe your password has been lost, stolen, used without
your authorization, or otherwise compromised, or if someone has
transferred or may transfer money from your accounts without your
permission. An immediate telephone call to us is the best way
to reduce any possible losses. You could lose all the money in
your accounts (plus your maximum overdraft line of credit, if
any). If your password is lost or stolen and subsequently used
by an unauthorized person, you will only be liable for the lesser
of $50 or the amount of money, goods, or services obtained by
the unauthorized use prior to notifying us. If the unauthorized
use occurs through no fault of your own or any other authorized
user, you will not be liable for the unauthorized use. If you
do NOT contact us within two business days after you learn of
the loss, theft, compromise, or unauthorized use of your password,
and we can prove we could have stopped someone from using your
password to access your accounts without your permission if you
had told us, you could lose as much as $500. If your statement
shows transfers (other than transfers made using the SYSTEM or
a card or device at a communications facility) that you did not
make, notify us AT ONCE. If you do not notify us within sixty
(60) days after the statement was mailed to you, you may not get
back any money you lost after the 60 days if we can prove that
we could have stopped someone from taking the money if you had
notified us in time. If a good reason (such as a long trip or
a hospital stay) kept you from notifying us, we may extend the
time periods at our discretion.
HOW TO CONTACT US:
- By telephone at (607) 324-9677 or (888) 324-2626
- By e-mail at : electronic.banking@steubentrust.com
- By Postal mail at : Steuben Trust Company,
Electronic Banking Department, One Steuben Square, Hornell,
NY 14843-1699
- In person at one of our locations.
Disclaimer of Warranty and Limitation of Liability
- We make no warranty of any kind, express or implied, including
any implied warranty of merchantability or fitness for a particular
purpose, in connection with the SYSTEM Services provided to you
under this Agreement. We do not and cannot warrant that the
SYSTEM will operate without errors, or that any or all SYSTEM
Services will be available and operational at all times. Except
as specifically provided in this Agreement, or otherwise required
by law, you agree that our officers, directors, employees, agents
or contractors are not liable for any indirect, incidental, special
or consequential damages under or by reason of any services or
products provided under this Agreement or by reason of your use
of or access to the SYSTEM, including loss of profits, revenue,
data or use by you or any third party, whether in an action in
contract or tort or based on a warranty. Further, in no event
shall the liability of Steuben Trust Company and its affiliates
exceed the amounts paid by you for the services provided to you
through the SYSTEM. When using the SYSTEM Services to pay bills,
you agree that Steuben Trust Company, without prior notice to
you, may debit any payment account(s) to pay checks that you have
not signed by hand or by legally acceptable form of electronic
signature (e.g., digital signature). When using the SYSTEM Services
to make transfers from credit accounts, you agree that Steuben
Trust Company, without prior notice to you, may take any action
required to obtain cash advances on your behalf, including charging
any credit account at Steuben Trust Company without your handwritten
or legally acceptable electronic signature.
Third Party Network Disclaimer - You may
not resell or redistribute any services you receive through SYSTEM
Services, or our other services, or from our suppliers. You acknowledge
and agree that neither Steuben Trust Company nor its suppliers
are responsible for the content of your transmissions, which may
pass through any Internet Service Provider or over the Internet.
You agree to take reasonable steps to ensure that you will NOT
use the services provided to you or the Internet for illegal purposes,
for transmission of threatening, obscene, or harassing materials,
or to interfere with or disrupt other users, services or equipment.
Disruptions include, but are not limited to, distributing chain
letters or mass mailings of unsolicited e-mail ("spamming"), propagating
computer worms and viruses, or using the services and the Internet
to make unauthorized entry to any other machine. Violation of
the foregoing may result in termination of access rights to the
offending party or parties. We do not warrant that our services,
the Internet or our suppliers will be available on a specified
date or time or that our services and the Internet will have the
capacity to meet your demand during specific hours. Neither Steuben
Trust Company nor its suppliers will be liable for any damage
that you may suffer arising out of use, or inability to use, the
services or products provided hereunder. Neither Steuben Trust
Company nor its suppliers will be liable for unauthorized access
to Steuben Trust Company's transmission facilities or premise
equipment or for unauthorized access to or alteration, theft or
destruction of your data files, programs, procedures or information
through accident, fraudulent means or devices, or any other method,
regardless of whether such damage occurs as a result of bank or
its supplier's negligence. In no event will Steuben Trust Company
or its suppliers be liable for any other damages, including but
not limited to loss of data, loss of revenue or profits, or for
any other special, incidental, indirect or consequential damages,
arising out of or in connection with the use of the services or
the Internet. Access to the services and the Internet cannot be
guaranteed. You may be unable to access any Internet Service Provider
or the Internet at any given time, and disconnections may occur
from time to time.
Third Party Software; Virus Protection
- Steuben Trust Company makes no representations or warranties
regarding the accuracy, functionality, or performance of any third
party software that may be used in connection with SYSTEM (e.g.
Quicken, Microsoft Money). Steuben Trust Company is not responsible
for any electronic virus or viruses that you may encounter. We
encourage you to routinely scan your computer, diskettes, and
software using a reliable virus product to detect and remove any
viruses found. Undetected or unrepaired viruses may alter, corrupt,
damage, or destroy your programs, files, and even your computer.
Additionally, you may unintentionally transmit the virus to other
computers, diskettes, and software.
Your Right to Terminate - You may cancel
your SYSTEM service at any time by providing us with written notice
by postal mail or fax. Your access to the SYSTEM will be suspended
within 3 business days of our receipt of your instructions to
cancel the service. You will remain responsible for all outstanding
fees and charges incurred prior to the date of cancellation.
Our Right to Terminate - You agree that
we can terminate or limit your access to SYSTEM Services for any
of the following reasons:
- Without prior notice, if you have insufficient
funds in any of your accounts at Steuben Trust Company. SYSTEM
service may be reinstated, in our sole discretion, once sufficient
funds are available to cover any fees, pending transfers, and
debits.
- Upon reasonable notice, for any other reason
in our sole discretion.
Communications between Steuben Trust Company
and You - Unless this Agreement provides otherwise, you can
communicate with us through any of our branch locations or by
using the e-mail button on any of our pages.
CLICK HERE FOR THE ENROLLMENT
FORM
OR
E-MAIL A REQUEST FOR A FORM
TO BE MAILED TO YOU
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